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How 7nshop Handles Your Personal Data

At 7nshop, your personal data belongs to you — we collect only what we need to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Data collected only as neededUPI & Paytm transactions encryptedYour right to access your dataRetention limits appliedContact us to request changes

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What This Policy Covers and Where It Applies

7nshop Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to every interaction you have with 7nshop — account creation, deposits, withdrawals, and customer support conversations. Access to our platform depends on local law and is available where local law permits. We process data in accordance with applicable Indian data protection regulations,

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and where required, we rely on your explicit consent as the legal basis for processing. Payment data linked to UPI, Paytm and PhonePe transactions is handled by certified payment processors; we do not store your full card or UPI credentials on our servers. If regulations in
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your region change, we update this policy and notify you through the contact details on your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to exercise any right under this policy — access, correction, deletion or a data portability request — our privacy team is reachable through the three channels below.

Email Privacy Team Send your data request or privacy concern to our dedicated privacy email. Include your registered account ID so we can locate your records and respond accurately within seven working days.

Live Chat Support Open live chat from your account dashboard any time to raise a privacy question. Our agents can log your request on the spot and escalate it to the privacy team without delay.

In-App Help Centre Navigate to Help inside the 7nshop app or site, select Data and Privacy, and submit a structured request form. Responses are sent to your registered email address, usually within two business days.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 7nshop

We apply a layered approach to data protection — encryption at rest, secure transmission, and strict internal access controls.

Encrypted Data Storage

All personal data — name, address, payment history — is stored with AES-256 encryption. Only authorised staff with a verified business need can query your records, and every access is logged for audit purposes.

Cookie Controls

We use session cookies to keep you signed in and preference cookies to remember your language and display settings. You can adjust or withdraw cookie consent at any time through the Privacy Settings panel in your account.

Secure Account Access

Login attempts are monitored for unusual patterns. Suspicious activity triggers an automatic account hold and an alert to your registered email or phone, so you can confirm or deny access before any change takes effect.

Data Retention Schedule

We hold transactional records for the period required by applicable Indian financial regulations, after which they are securely deleted. Account profile data is removed within thirty days of a confirmed account closure request.

Third-Party Data Sharing

We share data only with payment processors handling UPI, Paytm and PhonePe transactions, and with fraud-detection partners under strict data-processing agreements. We never sell your personal information to marketing firms.

Requesting Changes to Your Data

Write to our privacy team naming the specific data you want corrected, exported or erased. We verify your identity first, then confirm the action taken within seven working days and send you a written confirmation by email.

Your Privacy Questions, Clearly Answered

The questions below cover the most common points our account holders raise about data collection, storage and their individual rights. If your question is not covered here, contact our privacy team directly through any of the channels listed above.

We collect your name, email address, phone number and the payment method details needed to process deposits via UPI, Paytm or PhonePe. We also log device type and session timestamps for security purposes — nothing beyond what running your account requires.

Submit a data access request through the Help Centre or by emailing our privacy team with your account ID. We verify your identity and send a structured export of your personal records to your registered email within seven working days.

Yes. Send a deletion request to our privacy team. We will remove your profile and non-regulatory records within thirty days of verifying your identity. Transactional records required by Indian financial regulations are retained for the legally mandated period before deletion.

We share data only with payment processors for UPI, Paytm and PhonePe transactions and with fraud-prevention partners, both under strict agreements. We do not sell personal data to advertisers or pass it to unrelated third parties under any circumstances.

Payment data travels over TLS-encrypted connections to our certified payment processor. We never store full UPI credentials or Paytm wallet credentials on our own servers — only a tokenised reference used to match your transaction history to your account.

We use session cookies to keep you logged in and preference cookies to save your display settings. You can review and withdraw consent for non-essential cookies at any time through the Privacy Settings panel inside your account without affecting your ability to use the platform.

Reach our privacy team by email or live chat, quoting your account ID and the nature of the concern. We acknowledge all privacy complaints within two working days and aim to resolve them within fourteen days, keeping you informed at each step.

How 7nshop Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security at 7nshop

Encrypted Data Storage

Cookie Controls

Secure Account Access

Data Retention Schedule

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Questions, Clearly Answered

01 What personal data does 7nshop collect when I open an account?

02 How do I request a copy of the data 7nshop holds about me?

03 Can I ask 7nshop to delete my personal data?

04 Does 7nshop share my data with third parties?

05 How are my UPI and Paytm payment details protected?

06 How do cookies on 7nshop work and can I turn them off?

07 Who should I contact if I believe my data has been handled incorrectly?

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