Reference

What You Agree to at 7nshop

Before you open an account and explore our lobby — from Kabaddi Crash to Turbo Blackjack — these terms set out the rules that govern your relationship with…

Applies to All 7nshop AccountsIndia-Focused ConditionsUPI, Paytm & PhonePe CoveredUpdated and BindingContact Us for Queries
7nshop What You Agree to at 7nshop
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Live Chat Support Our live chat is available around the clock. If any clause in these terms is unclear or you need clarification before proceeding, our agents can walk you through the relevant section without delay.
Email for Formal Queries For written records of your terms-related questions or disputes, email us directly. We aim to respond within 48 hours and keep a full correspondence trail on your account for reference.
Account Help Desk If your query relates to a specific action on your account — such as a payment hold or an access restriction — the help desk team can pull your account history and explain exactly which term applies.
HOW WE MANAGE COMPLIANCE

Our Commitment to Fair and Clear Terms

We maintain these terms to make expectations clear on both sides of the account relationship.

Data Handling

We collect only the data needed to operate your account — identity verification, payment details, and session activity. We do not sell your data to third parties, and you may request a copy of what we hold at any time via email.

Cookie Policy

Our site uses functional and analytics cookies to keep your session active and understand how pages perform. You can adjust cookie preferences through your browser settings; disabling some cookies may affect account functionality.

Account Security

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact our support team immediately so we can freeze the account and investigate before any further activity occurs.

Data Retention

We retain account records for as long as your account is active and for a further period as required by applicable financial and legal obligations in India. Closed accounts are archived rather than deleted immediately.

Requesting Changes

To update personal details, correct an error in your account record, or request deletion of data where legally permissible, submit a written request via email from the address registered to your account.

Terms Update Notice

When we revise these terms, we post the updated version on this page and send a notification to your registered email. Continued use of 7nshop after that date constitutes acceptance of the revised conditions.

Frequently Asked Questions About These Terms

These are the questions we hear most often from account holders in India about how our terms work in practice. If your question isn't here, our live chat team can address it directly.

Yes, these terms apply to all accounts regardless of your location within India. However, access to our platform depends on whether your state or territory permits such activity under local law, and you are solely responsible for confirming this before opening an account.

If we update these terms and you do not agree with the revised version, you should cease using your account and contact us to close it. Continued use after the update date is treated as acceptance of the new conditions, so reach out before that date if you have concerns.

We may suspend or close accounts where we have reasonable grounds — such as a breach of these terms, suspected fraud, or a legal obligation to do so. Where possible we will notify you in advance, but some situations require immediate action to protect account integrity.

Yes. All transactions processed through UPI, Paytm, PhonePe, or any other payment rail available on 7nshop are governed by these terms alongside the individual conditions of your payment provider. Both sets of rules apply simultaneously.

Send a written request from your registered email address to our support team. We will compile your account data — identity records, transaction history, and session logs — and deliver it to you within a reasonable timeframe as required under applicable Indian data rules.

A breach includes providing false identity information, using another person's payment account, attempting to manipulate game outcomes, or accessing the platform from a region where local law prohibits it. Any confirmed breach may result in account suspension and forfeiture of pending withdrawals.

Reach out to us via email so there is a written record of your dispute. Include your account username and the specific action you are querying. Our compliance team will review the case and respond with the applicable clause and the reasoning behind any decision made.